Skip to content

I didn’t receive my sign-in code. What should I do?

If your code hasn’t arrived after a minute or two:

  • Check your spam, junk and promotions folders.
  • Confirm you entered the exact email address used on your order.
  • Wait a moment and request a new code — codes expire after 10 minutes.

Still nothing? Contact support and include the email address you’re trying to sign in with.

Still need help?

Ask our assistant or send a message to our support team.