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All of my channels stopped working. What should I check first?

First check whether your subscription is still active on your account page.

If it’s active:

  • Restart your player app and device.
  • Confirm your Server URL, Username and Password are still entered correctly.
  • Check your internet connection with a speed test.

If nothing works, contact support.

Still need help?

Ask our assistant or send a message to our support team.