My NAIPTV login isn’t working. What should I check?

First confirm your order is showing as active on your account page.

Then check

• You’re using your IPTV login (Server URL, Username, Password) and not your account sign-in code — see the difference between the two.
• You copied the details exactly — they are case-sensitive.
• There are no extra spaces before or after the Server URL, Username or Password.

Still not working? Contact support with your device and app name.