What does “payment pending” mean?

A pending order means your payment has not yet been fully confirmed in our system.

• PayPal orders are usually confirmed automatically within moments of a completed capture.
• Interac e-Transfer orders stay pending until our team manually verifies your e-Transfer has been received — this can take longer, especially outside business hours.

Do not assume a payment has failed just because it’s still pending. If it has been pending for an extended period, contact support with your order details.